Sue and Martin always make us feel welcome! Watchung is clean and friendly. Therapists are terrific especially Martin, Brian and Chandler!
This was my first facial from Hand and Stone. I booked my facial during Memorial day weekend. When I called the staff was very professional and knowledgeable on the phone. They were very accommodating even though i booked a last minute appointment. When i got there i was greeted with a smile and offered some water. After filling out my paper work my esthetician, Viviana greeted me and took me to my room. Our consultation was in depth and I felt very comfortable with her. We went over my skin type and my specific sensitivities. She explained my upgrades and the process on my selected facial. I would give this place a higher rate if i could. Thank you so much for my amazing experience!
First let me start by saying, I am a LOVER of massages. I have been to many massage professionals and never have I experienced a massage such as this. My massage specialist Megan was very nice. She was pleasant and friendly and engaged in conversation during the massage. She was attentive to me during the massage asking whether or not the pressure was to my liking, so and so forth. With that being said, what was not so pleasant was the atmosphere. The "front desk" was more of a social setting. In my opinion, it was not the most professional atmosphere for new clients coming in being greeted by casual conversation. During the massage, when it supposed to be a relaxing environment with the soothing music in the background...what I heard in the background was LOUD CHATTER and constant LAUGHING from the massage specialists in the break room. I did voice my concern to the front desk when asked how my massage was and was credited the $10 that I was supposed to pay from an add-on aromatherapy oil. Needless to say, I doubt that I will be going back to this establishment. It is sad because it was a gift and I was looking forward to this since Christmas.
Great place. Have been going monthly since February. Great technicians. Friendly staff. Martin gives a great therapeutic massage. Facials great too!
Molly at the front desk, was the best in making my Birthday special.
I have posted on various sites. I am still feeling the results of an excellent massage by Claire. I higly recommend her for your next massage.
Hand Stone Massage And Facial Spa is a US Beauty Salon based in Watchung, Virginia. Hand Stone Massage And Facial Spa is located at 1701 US-22 #19a, Watchung, NJ 07069, USA.
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